Privacy Policy

Last updated 06 July, 2025.

Snaps respects your privacy and is committed to safeguarding your personal information in compliance with South African law, particularly the Protection of Personal Information Act (POPIA). The act may be viewed at https://popia.co.za.

  1. Information We Collect

    We collect the following information when you interact with our website:

    • Anonymous device and usage data including IP address and browser information.

    We collect the following personal information when you purchase a package on https://ilovesnaps.com

    • Your name, email address, and event-related information.
  2. Information we do not collect

    Snaps does not collect or store credit/debit card information.

  3. Use of Your Information

    We collect your information for any of the following purposes:

    • Providing and improving our services
    • Ensuring compliance with legal obligations
    • Protecting the security and integrity of our website

    We will only collect information necessary for these purposes and will not process it for any other purpose without your consent.

  4. Consent

    By using the Snaps Website, you consent to the collection and processing of your information in accordance with this policy.

  5. Security

    We implement reasonable security measures to protect your personal data against unauthorised access or disclosure. However, please be aware that no system can guarantee complete security.

  6. Sharing of Personal Data

    Snaps does not, has never, and will never, share your personal information with any third-party service provider.

    During a package purchase, any information supplied to PayFast (the payment gateway), remains with PayFast and does not get shared with https://ilovesnaps.com, Snaps or its parent entity Jada Labs.

  7. Retention of Personal Information

    We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once no longer needed, your data will be permanently deleted.

  8. Your Rights

    You have the right to:

    • Request access to the personal information we hold about you (via PAIA Form 02 [Regulation 7])
    • Correct any inaccurate or incomplete data (via POPIA Form 2)
    • Request deletion of your personal data (via POPIA Form 2)
    • Object to the processing of your information (via POPIA Form 1)

    The PAIA and POPIA forms are available from the Information Regulator South Africa at https://inforegulator.org.za/paia-forms/ and https://inforegulator.org.za/popia-forms/.

    To exercise these rights, please contact us at snaps@jadalabs.com.

  9. Cookies

    Our website uses cookies to enhance your experience. You may manage your cookie preferences through your browser settings.

  10. Changes to This Policy

    We may update this Privacy Policy periodically. We will notify you of any significant changes, and your continued use of the site constitutes your acceptance of the updated policy.

  11. Breaches

    In the event of a data breach that compromises your personal information, we will notify you promptly and take necessary steps to address and mitigate any risks.